Frequently asked questions.
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BASSCRAFT®
Everything you want to know about BASSCRAFT before you order.
Product
What exactly is BASSCRAFT?
BASSCRAFT is a vibrotactile seat cushion for cars. It sits on top of your existing car seat and uses a built-in transducer to turn low-frequency audio into physical vibration you feel through your body — not just hear through speakers.
Will it work with my car?
BASSCRAFT fits virtually any standard car bucket seat and connects to any head unit made after 1995 via 3.5mm aux or RCA. For specific vehicle questions, email info@basscraft.co.
Do I need to permanently modify my car?
No. BASSCRAFT installs in seconds with no tools, no drilling, and no permanent modification. It straps onto your seat and plugs into your existing audio output and 12V socket.
Will it damage my seat?
No. BASSCRAFT sits on top of your seat without any adhesives or clips that contact the seat fabric directly. The straps are padded and designed to not mark leather or fabric upholstery.
Ordering & Shipping
When will my order ship?
We are currently in a pre-order phase. Founding-buyer kits are scheduled to ship in [Quarter]. You will receive an email with tracking information as soon as your order dispatches.
Do you ship internationally?
We currently ship to [Countries]. Additional regions will be added over time. Enter your address at checkout to confirm availability to your location.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Email info@basscraft.co with your order number as soon as possible.
Returns & Warranty
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be returned in original condition and packaging. See our Returns & Refunds page for full details.
What does the warranty cover?
BASSCRAFT products come with a 12-month limited warranty covering manufacturing defects. See our Warranty page for full terms.